GPS Navigation System - Toyota (86804-0E270)

Order Processing & Shipping Details

• In-Stock Orders: In-stock orders ship within 24 hours. Weekend orders are processed the next business day.

• Special Order Parts: If a part is not in stock and must be ordered from Toyota, it typically takes 2–3 business days to arrive at our facility and will be promptly shipped to you. Most complete orders ship within 2–3 business days. Select items ordered from the manufacturer may take up to 5–6 business days to arrive before dispatch.

• Transit Times: Ground shipments usually take 2–7 business days depending on location. We cannot guarantee transit times for ground orders. Expedited/Overnight shipping options are available at checkout for an additional cost.

• Carrier Substitutions: Shipping carrier substitutions (UPS / USPS) may be made at our discretion to ensure efficient delivery or reduce shipping costs.

• Backorders & Discontinued Items: Availability is subject to Toyota manufacturer supply. Manufacturer availability can change rapidly. In the event that a part is placed on backorder or discontinued by the manufacturer, we will notify you as soon as possible via email. Orders for discontinued or long-term backordered items will be canceled, and a full refund will be issued.

• Shipping Destinations: We ship within the United States only. We do not ship internationally.

Picking Up Your Purchase Your purchase can only be picked up by the person whose name appears on your order, and a valid photo ID will be required. We will make no exceptions to this policy. For further information or assistance, please call (800) 380-3350 extension 1600.

Shipping Address & Security All orders must have a valid Home or Business address. In some cases, at our discretion, high-dollar orders will be shipped directly to the buyer's billing address. We will notify the customer via email prior to shipping if this adjustment is made.

• Purchases over $250.00 will require a signature upon delivery.

Restricted & Non-Shippable Items Due to weight, carrier size limits, safety regulations, or high probability of shipping damage, certain categories cannot be shipped. These items are restricted to In-Store / Local Pickup only:

• Hazardous Materials: Batteries, chemicals, air bags, and seat belts with pretensioners.

• Oversized & Heavy Equipment: Tow hitches, weight distribution systems, running boards, tube steps, and side armor/rock rails.

• Body & Exterior Parts: Bumpers, hoods, fenders, door panels, tailgates, body panels, and glass.

If an order is placed for a non-shippable item, our parts department will contact you to arrange local pickup or process an order cancellation.

Damaged Items We take extensive precautions to help prevent shipping damage. Unfortunately, damage does sometimes occur during transit. In this event, please call us immediately at (800) 380-3350 ext 1630 so we can work with you to resolve the situation.

Free Shipping Promotional Terms & Policy When free shipping promotions are active on our storefront:

• Eligibility: Free shipping offers apply strictly to qualifying retail orders shipped via standard ground service within the contiguous United States.

• Exclusions: Free shipping applies only to eligible standard ground items. Freight shipments, oversized items, hazardous materials, body components, side steps/running boards, tow hitches, and high-damage risk items are excluded from free shipping promotions and are ineligible for transit. Promotional offers cannot be combined with other coupon codes unless explicitly stated.

We understand that sometimes purchases do not work out. We do have some simple guidelines to determine if your purchase is in fact returnable. We will accept returns of non-electrical parts for 30 days after the purchase date if all the following criteria are met. There will be a 10% restocking fee applied for special order or non-stock items at our discretion on returned items.

Please contact us before returning any item. The best way to reach us is to contact us Here . Please include the order# and any relevant information. Below are the guidelines for returns.

1. The part must be new and never installed in any way
2. The original package must be complete and undamaged with all of the original labels.
3. Finally, you need to provide a copy of your receipt.
4. Shipping costs will not be credited.
5. Return shipping is the responsibility of the customer returning the part.

We will not accept returns of the following:

• Installed, Damaged, or Altered Parts
• Opened Electrical Parts
• Parts that are not in saleable or useable condition
• Parts that are more than 30 days old
• Parts that are missing pieces. This includes hardware bags and paperwork.
• Parts that do not have the original part number tag or original container
• If the original Toyota labels are covered or altered, the parts can not be returned to Toyota or sold as a new part.
• Examples of labels that can NOT be covered or altered:

• These criteria apply to all returns, even if you were sold the wrong part. We kindly ask that you confirm you have the correct part before you destroy the packaging or attempt to install the part. And if you need assistance with any returns just call us at (800)380-3350 extension 1600. We are happy to assist.

Frontier Toyota
23621 Creekside Rd
Valencia, CA 91355
(888) 886-9665 ext 1600